This guide helps you understand the transaction Status and Sub-Status values in the wallet system.

Deposits

StatusSub-StatusDescription
PendingReviewPendingDepositCreationThe transaction is under review for creation in the wallet system.
ConfirmingPendingDepositConfirmationsThe transaction is waiting for on-chain confirmations.
CompletedN/AThe transaction has been confirmed and recorded.
FailedFailedDepositProcessingDeposit processing failed.

Withdrawals

StatusSub-StatusDescription
ReviewingN/AThe transaction is under review.
PendingReviewPendingWithdrawCreationThe transaction is waiting to be created.
PendingAML/KYCReviewThe transaction is waiting for AML/KYC review.
PendingRiskControlThe transaction is waiting for risk control review.
PendingApprovalThe transaction is waiting for approval.
PendingAddressWhitelistCheckingThe transaction is waiting for address whitelist verification.
PendingWithdrawProcessingThe transaction is waiting for withdrawal processing.
FailedAML/KYCReviewThe transaction failed AML/KYC review.
FailedRiskControlThe transaction failed risk control review.
FailedApprovalThe transaction failed approval.
FailedAddressWhitelistCheckingThe transaction failed address whitelist verification.
ConfirmingPendingBroadcastThe transaction is waiting to be broadcast.
PendingOnChainConfirmationsThe transaction is waiting for on-chain confirmations.
CompletedN/AThe transaction is complete.
FailedFailedAML/KYCReviewThe transaction failed AML/KYC review.
FailedRiskControlThe transaction failed risk control review.
FailedApprovalThe transaction failed approval.
FailedAddressWhitelistCheckingThe transaction failed address whitelist verification.
FailedWithdrawProcessingWithdrawal processing failed.
RejectedByUserThe transaction was rejected by the user.
FailedBySystemCheckThe transaction failed a system check.
FailedByUpstreamThe transaction failed due to an upstream system.
FailedByUnknownReasonThe transaction failed for an unknown reason.

Transfers

StatusSub-StatusDescription
CompletedN/AThe transaction completed successfully.
PendingReviewPendingTransferCreationThe transaction is waiting to be created in the wallet system.
PendingRiskControlThe transaction is waiting for risk control review.
PendingApprovalThe transaction is waiting for approval.
PendingAddressWhitelistCheckingThe transaction is waiting for address whitelist verification.
ConfirmingPendingBroadcastThe transaction is waiting to be broadcast.
PendingOnChainConfirmationsThe transaction is waiting for on-chain confirmations.
CompletedN/AThe transaction is complete.
FailedFailedRiskControlThe transaction failed risk control review.
FailedApprovalThe transaction failed approval.
FailedAddressWhitelistCheckingThe transaction failed address whitelist verification.
FailedByUpstreamThe transaction failed due to an upstream system.
FailedByUnknownReasonThe transaction failed for an unknown reason.