Export Method
In the admin console, go to the Report page, click the Export button, select filter conditions, and download the Excel file.Filter Conditions
Statement Field Description
The exported Excel statement contains the following fields:Transaction Type Description
The transaction types in the statement correspond to the following business operations:Reconciliation Process
1
Export the NUSDpay statement
On the Report page of the admin console, select the project and date range, and export the Excel statement.
2
Export the merchant system statement
Export the transaction records for the same time period from the merchant’s own business system.
3
Match transactions by Transaction ID
Use Transaction ID (transaction_id) as the join key to verify amount, status, and time for each transaction.
4
Verify aggregated data
Compare the total credits, total debits, total fees, and balance changes on both sides to confirm consistency.
5
Handle discrepancies
If discrepancies are found, check the following common causes:
- Inconsistent transaction status (e.g., Payout in transit, not yet completed)
- Exchange rate precision differences
- Different fee calculation methods (App-paid vs User-paid)
- Date boundary shifts due to timezone differences
Reconciliation Formulas
Payin Reconciliation
Payout Reconciliation
App-paid mode:Balance Verification
Permission Description
Super Admin and Finance roles can see the “Fee Type” field in the statement; this field is not displayed for other roles.
Next Steps
Pricing & Fee Rates
Learn about the fee models and calculation methods for each step.
Transaction Status Reference
Learn the meaning of each transaction status.