The Balance Adjustment module allows the Super Admin to manually adjust a merchant wallet’s balance, supporting both increase and decrease operations. All adjustment records are kept for audit.
Page Overview
Adjustment Records Table
Filter Conditions
Operation Guide
Initiate Adjustment (Super Admin only)
Click the 'Adjust' button
Click the “Adjust” button at the top right of the page to open the adjustment dialog.
Select target wallet
Select the project wallet whose balance is to be adjusted from the dropdown. Only wallets in normal status are shown.
Select adjustment type
Choose “Add Balance” or “Deduct Balance”.
Enter amount
Enter the NUSD amount to be adjusted.
Confirm submission
Click OK to complete the adjustment.
Status Description
Permission Requirements
Notes
Balance adjustment is a highly sensitive operation that directly affects the merchant’s balance. Always confirm the amount and direction (increase/decrease) before submitting.
The “Deduct Balance” operation directly reduces the merchant’s available balance. Make sure there is a strong justification (e.g., reconciliation discrepancy correction, error fix, etc.).
Balance adjustment is typically used in the following scenarios: reconciliation discrepancy correction, offline deposit backfill, error fix, promotional credits, etc. It is recommended to confirm with the merchant before performing the adjustment.
