The Reconciliation module is used to compare the merchant’s system balance with the actual on-chain funds to ensure data consistency. The system automatically calculates the discrepancy amount and labels the consistency status.

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Page Overview

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Reconciliation Table

FieldDescription
DateDate and time when the reconciliation data was generated
ProjectProject name
Total Merchant BalanceMerchant balance as recorded in the system
On-Chain BalanceBalance actually queried from the blockchain
Pending On-Chain AmountAmount recorded but not yet posted on-chain
Discrepancy AmountTotal Merchant Balance - On-Chain Balance - Pending On-Chain Amount
ConsistencyConsistent (green) / Inconsistent (red)

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Discrepancy Amount Calculation

Discrepancy Amount = Total Merchant Balance - On-Chain Balance - Pending On-Chain Amount
  • Discrepancy is 0: shown in black; consistency marked as Consistent
  • Discrepancy is positive: shown in green, indicating the system balance is greater than the on-chain balance
  • Discrepancy is negative: shown in red, indicating the on-chain balance exceeds the system record

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Filter Conditions

FilterTypeDescription
ProjectDropdownFilter by project (Super Admin can select all projects)
DateDate PickerSelect a specific date to view reconciliation data

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Operation Guide

1

Select filter conditions

Select the project and date to view. By default, the latest reconciliation data for all projects is shown.
2

Check consistency

Pay attention to the “Consistency” column; “Inconsistent” records require focused attention and investigation.
3

Analyze discrepancies

If a discrepancy occurs, check:
  • Whether there are pending on-chain transactions being processed
  • Whether there are on-chain transactions that the system has not recorded
  • Whether there are adjustment operations that have not been synced

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Permission Requirements

FeatureSuper AdminAdmin (Payin)Operator (Payin)Admin (Payout)Operator (Payout)
View reconciliation statementYes (All)Yes (Own project)Yes (Own project)NoNo

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Notes

A nonzero discrepancy amount does not necessarily indicate a fund problem. Common causes include: on-chain transaction delays, pending on-chain transactions being processed, etc. If a discrepancy persists, investigate promptly.
It is recommended to check the reconciliation data on a daily schedule to detect and handle exceptions promptly. You can combine this with the “Report” module to export statements for detailed reconciliation.